FAQs

Q) Does everyone’s main sewer line back up as often as mine?

No two sewer situations are alike. Some homes never have a stoppage, while others may back up 2, even 3 times a year. There are many factors that determine why a sewer line clogs. The 2 most common causes are roots getting into the line, or a buildup of grease (soap) over a period of time.

Q) What causes grease (soap) to cake up in my pipe?

Proper drainage is achieved through gravity, or a pipes pitch. A properly pitched drain empties after each use. When a pipe is level or back pitched it holds water in it. This condition causes soap and grease to rise to the top, cling to the pipe, and harden.

Q) If roots are getting into my pipe, does it mean it’s broken?

Not necessarily so. Roots have a tendency of getting into older clay pipes through hairline cracks or misaligned joints. Usually a good snaking by a professional drain cleaner will resolve the problem.

Q) What causes roots to grow in a sewer line?

Roots love the humidity, or moisture, which is inherent in a sewer line–it’s a perfect environment for them.

Q) Would it be cheaper to replace my sewer line rather than periodic maintenance?

If you had your sewer line professionally cleaned once a year for 20 years, maintenance would probably be much more cost-effective than replacing it.

Q) What is video pipe inspection?

A process by which a camera head is pushed through your sewer line enabling you to see any potential problems with your pipe. For example, roots, improper pitch, separations, or breaks.

Q) What would be the benefit of a video inspection of my sewer line?

Typically one would have their sewer video inspected if they have a chronic problem and are contemplating replacing the line. This would be beneficial in determining how much pipe should be replaced, what type of pipe you currently have underground and how far it goes. When purchasing a home it would also be a good idea to inspect the sewer. A problematic sewer could be very costly.

Q) Should I try using a chemical on a slow or backed up drain?

Chemicals usually will do one of three things: work, not work, or make matters worse. Caution should be taken to follow directions carefully and never mix different chemicals. Some solid or crystal chemicals can re-solidify in your drain causing a far worse situation than you started out with. Always alert your service technician of any chemicals applied to a drain before work is started.